Terms & Conditions

At The Shed, we aim to provide transparent, fair, and straightforward agreements for all our clients. Our terms outline the responsibilities and expectations for both parties, ensuring that every project—whether it’s Branding & Identity, Web Design, Graphic Design, Design Sprints, or our Design Subscription service—runs smoothly. Please take a moment to review them carefully, as they govern our working relationship and protect the integrity of both your business and ours.

General Conditions

The Shed Creative, LLC (hereafter The Shed) will only commence work once an order has been placed by either phone, email, or in writing. An ‘order’ is deemed to be a verbal or written contract between The Shed and the Client, including telephone and email agreements. Invoices will be generated and issued electronically and sent by email to the Client. Our preferred method of payment is Bank Transfer. The details of our account will be included on all invoices.

The Shed accepts no legal liability for loss or damage caused by any work carried out by The Shed. All quotations are valid for a period of 30 days only. These Terms and Conditions supersede all previous agreements or understandings. Acceptance and/or payment of a quotation, estimate, or invoice constitutes agreement and full acceptance of these Terms and Conditions. The most up-to-date version of these Terms and Conditions will always be available on our website.

At The Shed, we reserve the right to terminate a project if:

  • The Client behaves poorly and affects the workflow of a project.

  • The Client shows a lack of focus in getting a project finished through no communication after 60 days.

  • The Client shows excessive micromanaging, demonstrating a continued lack of trust in The Shed and inability to make progress with the project.

If any of these circumstances arise, the deposit will be non-refundable.

Specific Services Covered
These terms apply to all services provided by The Shed, including but not limited to:

  • Branding & Identity

  • Web Design

  • Graphic Design

  • Illustration

  • Design Sprints

  • Design Subscription

The Shed Creative, LLC (hereafter The Shed) will only commence work once an order has been placed by either phone, email, or in writing. An ‘order’ is deemed to be a verbal or written contract between The Shed and the Client, including telephone and email agreements. Invoices will be generated and issued electronically and sent by email to the Client. Our preferred method of payment is Bank Transfer. The details of our account will be included on all invoices.

The Shed accepts no legal liability for loss or damage caused by any work carried out by The Shed. All quotations are valid for a period of 30 days only. These Terms and Conditions supersede all previous agreements or understandings. Acceptance and/or payment of a quotation, estimate, or invoice constitutes agreement and full acceptance of these Terms and Conditions. The most up-to-date version of these Terms and Conditions will always be available on our website.

At The Shed, we reserve the right to terminate a project if:

  • The Client behaves poorly and affects the workflow of a project.

  • The Client shows a lack of focus in getting a project finished through no communication after 60 days.

  • The Client shows excessive micromanaging, demonstrating a continued lack of trust in The Shed and inability to make progress with the project.


If any of these circumstances arise, the deposit will be non-refundable.


Specific Services Covered
These terms apply to all services provided by The Shed, including but not limited to:

  • Branding & Identity

  • Web Design

  • Graphic Design

  • Illustration

  • Design Sprints

  • Design Subscription

Payment Terms

The Shed reserves the right to require a first payment or ‘deposit’ of between 30% and 50% of the agreed total costs before any work will be carried out. For work valued at less than $1,000, The Shed reserves the right to invoice for full payment and receive payment before commencing any work.

When work has been completed, the final balance of payment is due in accordance with our terms of payment, stated on the initial estimate and/or each invoice. If the Client decides they no longer want the work or wishes to make changes after completion, they are still obligated to pay for all work that has been done. Should the scope of work change during the development of the project, additional costs may be incurred. The Shed will submit any price changes to the Client prior to commencing with any such work.

All accounts are payable within 14 days (unless another prior arrangement has been made). Accounts still outstanding 30 days after the invoice will be considered ‘in default’ and any client information or services may be suspended. Clients with accounts that are ‘in default’ agree to pay all reasonable costs and expenses, including legal fees, in enforcing these Terms and Conditions.

  • For Design Sprints, payment is required upfront before the sprint begins. If a client cancels the sprint after it has commenced, they are still responsible for payment for the work completed up to the point of cancellation.

  • For Design Subscription clients, work is delivered on a rolling basis. Clients are entitled to unlimited design requests within the subscription terms, and projects are completed sequentially. Cancellation of subscriptions requires [30] days’ notice, and any pending work at the time of cancellation will be completed and billed accordingly

Outstanding Accounts

If The Shed does not receive payment from the Client within 14 calendar days of any payment date, a late fee of 1.5% of the outstanding amount per each day will be charged. If The Shed has made reasonable attempts to notify the Client of outstanding balances, The Shed reserves the right to send the Client to collections for any unpaid amounts. Clients agree to pay for all The Shed’s reasonable collections and legal costs encountered while attempting to collect against the Client.

Ownership & Copyright

All preparation materials, sketches, visuals, including the electronic files used to create the project, remain the property of The Shed. The final artwork and digital files will become the property of the client ONLY upon final payment for the project.

If final payment is NOT received as agreed, all designs and concepts remain the property of The Shed until payment is received. The Shed reserves the right to reuse or amend any designs if the final payment is not made. Clients attempting to use or modify designs without final payment may face legal action.

The Shed reserves the right to showcase any artwork, ideas, or sketches created during the project in a portfolio as examples of client work unless a specific secrecy agreement is made beforehand.

Ownership for Branding & Identity work, including logos and brand guidelines, transfers to the client only upon final payment. The Shed retains the right to display these assets in portfolios unless otherwise specified.

Revisions & Adjustments

Clients are entitled to [2] rounds of revisions for services like Branding & Identity, Web Design, and Design Sprints. Additional revisions will be billed separately.

Font/Typeface Licensing

Any fonts or typefaces purchased for a final design are subject to commercial licensing laws. The correct license gives only the owner full rights to use the font/typeface. The Shed cannot provide a copy of any font purchased by The Shed unless the Client purchases the appropriate license. If the Client requests a font/typeface that The Shed has purchased, the Client must obtain a license for it. The Shed can facilitate this, and the cost will be included on the final invoice.